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Marketplace & Vendor Policy

Last Updated: March 2024

This Marketplace & Vendor Policy ("Policy") outlines the standards and requirements for selling on Nsikacart. Our goal is to maintain a safe, transparent, and high-quality marketplace for all users.

1. Vendor Eligibility

To list products on Nsikacart, Vendors must:

  • Be at least 18 years of age.
  • Provide valid contact information, including a working phone number.
  • Maintain a high level of professionalism in all interactions.

Sellers who want the public verified seller badge should also read the Seller Verification & Eligibility guide.

2. Listing Standards

All listings must be accurate, clear, and honest. Vendors agree to:

  • Accurate Descriptions: Clearly state the condition, features, and any defects of the item.
  • Honest Pricing: Listing prices should be realistic and reflect the actual expected price.
  • Quality Images: Use high-quality, original photos of the actual item being sold. Stock images are discouraged.
  • Correct Categorization: Place items in the most relevant category and subcategory.

3. Prohibited Items

The following items are strictly prohibited from being listed on Nsikacart:

  • Illegal substances, drugs, and drug paraphernalia.
  • Weapons, ammunition, and explosives.
  • Counterfeit goods or unauthorized copies of copyrighted materials.
  • Stolen property.
  • Adult content or services.
  • Regulated items (e.g., tobacco, prescription medicine).
  • Endangered species or animal parts.

4. Communication & Transactions

Vendors are responsible for responding to buyer inquiries in a timely and polite manner. Since Nsikacart does not process payments, Vendors must:

  • Communicate clearly about payment methods and delivery arrangements.
  • Never pressure a buyer into a transaction.
  • Maintain consistency between the listed price and the final agreed price.

5. Monitoring & Enforcement

Nsikacart monitors listings for compliance. We reserve the right to:

  • Remove any listing that violates this Policy or our Terms & Conditions.
  • Flag accounts that receive multiple valid complaints.
  • Suspend or ban Vendors who engage in fraudulent or deceptive behavior.

6. Reporting Violations

If you encounter a listing or Vendor that violates this Policy, please use the "Report" feature on the listing or contact us at support@nsikacart.com.

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